Patient Need Groups categorise patients into different groups based on the complexity and intensity of their healthcare needs rather than just their medical conditions.
In order to help us tailor care according to individual patient need we now have access to a tool that categorises our population into 11 groups as shown here:

the higher the number the more complex the patient is likely to be.
What are the benefits of segmentation?
- Personalised Care. By understanding the needs of each group better, we can personalise care to those people. This leads to improved health outcomes and patient satisfaction.
- Resource Allocation. By using the best treatment for each group it helps us make best use of our money and staff. It also means we can direct people to the right place first time.
- Improved Health Outcomes. We can better identify those who need early interventions or tailored care plans. This leads to improved health outcomes, particularly for patients with chronic conditions.
- Preventative Care. We can identify people who may need treatment before issues occur. By preventing complications, we can keep people healthier for longer.