Online Responses

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Options	Total
Extremely Likely	2
Likely	0
Neither Likely nor Unlikely	0
Unlikely	0
Extremely Unlikely	1
Don’t know	1
Total Responses	4

Responses from within the practice

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Options	Total
Extremely Likely	0
Likely	0
Neither Likely nor Unlikely	0
Unlikely	0
Extremely Unlikely	0
Don’t know	0
Total Responses	0

We thank our patients for their comments, a sample of which we have published below

“I have always found the staff to be friendly and helpful. Thank you.”

“Always efficient excellent medical attention and always pleasant and polite.”

“Doctors, nurses and services are extremely good. After 20 years no complaints.”

“Very efficient, friendly, professional and lovely modern facilities.”

In the main the comments that we receive are positive and we are always disappointed to receive negative feedback as we aim to provide an excellent service all of the time.

We are listening to the feedback you have been giving us and this is what we are doing…

You have been telling us that you were unable to find out where to collect specimen bottles from. Specimen collection bottles should be picked up from Reception to ensure that the correct bottle is taken. Most specimen bottle collections are accompanied by laboratory forms containing patient data so it would be inappropriate for these to be kept anywhere other than at the Reception desk. If you have any questions or queries while visiting the practice our Patient Services Team are happy to assist you.