There are several different ways that you may access our online services.
On this page:
- Managing your health online
- Viewing your medical records online
- Viewing health records for others online
Managing your health online
Viewing your medical records online
You are able to view your health records in the NHS App, on Patient Access, or any other online health record management service. Every patient should be able to view their records in the NHS App from October 18th 2023 onwards (or from the date you registered if you have registered with us after this date).
If you are unable to view this information in the NHS App, Patient Access, or any other online health record management service, it may be that there is an issue with your online services account. To create or amend your online services account, we may need to ask that you complete an online access form. These forms are separated into two categories: Basic and Advanced.
Viewing health records for others online
You may view and manage the health records for others online. This access is requested through a Proxy Access form on Engage Consult. Completion of this form will allow you to (on their behalf):
- Contact us via Engage Consult (including booking appointments)
- Order repeat prescriptions
- Change pharmacy nomination
- Receive and read messages from the Practice
- View immunisationrecord
- View medicines list
- view allergies and adverse reactions list
- View test results
This form will ask for the information of the person who’s records you wish to access (the “Donor”), as well as your information (the “Representative”).
Please read the important information below before submitting a Proxy Access form.